To find the right match for your unique needs, individual member representatives will interview you to assess your current status, and help to set realistic goals and expectations based on your history. Their knowledge and experience will help to ensure that you or your loved one will be referred to an appropriate program, with the proper coverage.

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The Admission Process

Should you wish to discuss your situation confidentially with us, we welcome your call at 888-445-2794. Our representative will be happy to discuss your particular situation, needs and concerns with you, and answer questions you may have about Aurum, our programs, and our facilities.

If an Aurum member facility appears to be a good fit for you, an interview will be arranged to review past and current medical records to familiarize the facility staff with your unique situation. They will also request appropriate insurance and medical contact information so that they can assemble all of the pertinent information for your needs.

The facility Admissions Coordinator can arrange a tour of the facility and assist you with the necessary paperwork, which includes your patient's bill of rights, resident's agreement, and admissions forms.